CONGRATULATIONS TO TRYG, BERGEN

VERINT WINNER 2024, for Best Augmented WorKforce in EMEA, demonstrating impressing results, boosting sales and CSAT

 

 

 

HOW FORCA USES SPEECH ANALYTICS TO CREATE GREAT MEMBER EXPERIENCE

Nicholas Huth Skjoldborg Reim, Head of Member Universes, shares results and learnings using Speech Analytics

TRYG WINS INTERNATIONAL CX AWARD

Danish Insurer, Tryg, has received Verints international Customer Experience award for their unique way of utilising Speech Analytics. Congratulations from Axcess Nordic!

We would love to help you too, designing a winning CX strategy for 2022.

Perfecting Customer Experience in the Nordics

At Axcess Nordic, we make technology meaningful and accessible. We help organizations connect data, insights, and action—delivering solutions that create real value for both customers and employees.

As a Nordic partner for Verint, Calabrio, and other leading software providers, we specialize in Workforce Engagement Management (WEM) and data-driven customer insights. Our expertise spans everything from recording calls, Speech Analytics (automated call analysis), Customer Feedback, quality control, and workforce management — supporting the modern contact center in every aspect.

We guide you in choosing the right solution and ensure your investment delivers measurable value.

This is what we do

We consult

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We design

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We implement

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We operate

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We help you derive value

About Us

We help service-oriented companies and organisations throughout the Nordic countries to optimise and develop their customer experience. At the same time, we help Nordic finance houses and energy companies with telephony and information systems.

Axcess Nordic A/S

Lautrupvang 6, DK-2750 Ballerup

info@axcessnordic.com

+45 70 26 41 41

CVR: 34082863

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