Learn how Webhelp reduces training time, absenteeism, and drops in CSAT during new agent onboarding cycles. 

In this webinar, you will hear: 

• Why motivating agents is big business, by Johanna Bernshed, Axcess Nordic
• Case study: Gamification at Webhelp Nordic, by Fredrik Jakobsson, global program development manager, Webhelp
• Practical product review – Centrical for Call Centers, by Arbelle Dolev, Director of Customer Succes, Centrical
• Demo of Centricals gamification-solution: Itai Carmon,gamification specialist, Centrical