Gamification at Webhelp Nordic
Learn how Webhelp reduces training time, absenteeism, and drops in CSAT during new agent onboarding cycles.
In this webinar, you will hear:
- Why motivating agents is big business, by Johanna Bernshed, Axcess Nordic
- Case study: Gamification at Webhelp Nordic, by Fredrik Jakobsson, global program development manager, Webhelp
- Practical product review – Centrical for Call Centers, by Arbelle Dolev, Director of Customer Succes, Centrical
- Demo of Centricals gamification-solution: Itai Carmon,gamification specialist, Centrical