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Struggling with manual call logging in the call centre? Now Speech Analytics can help you do the job

by Denise Clausen | May 11, 2019 | Uncategorized

Published May 11, 2019 Christian Gabriel A Speech Analytics fanatic. Helping companies optimise the customer experience and service processes.   Follow   Struggling with manual call logging in the call centre? Now Speech Analytics can help you do the job...

Speech Analytics for Nordic contact centres – a guide for newbies

by Denise Clausen | Mar 1, 2019 | Uncategorized

Published September 13, 2019 Christian Gabriel A Speech Analytics fanatic. Helping companies optimise the customer experience and service processes.   Follow Speech Analytics for Nordic contact centres – a guide for newbies It’s no wonder if you have come across...

Benefit from your angry customers with Speech Analytics

by Denise Clausen | Sep 7, 2018 | Speech Analytics

Published September 7, 2019 Christian Gabriel A Speech Analytics fanatic. Helping companies optimise the customer experience and service processes.     Follow   Benefit from your angry customers with Speech Analytics   I really hate being yelled...

Do you select important customer calls for quality checking with a fishing rod? Speech Analytics will trawl the lake for you

by Denise Clausen | Jun 28, 2018 | Speech Analytics

Published June 28, 2018 Christian Gabriel A Speech Analytics fanatic. Helping companies optimise the customer experience and service processes.   Follow   Do you select important customer calls for quality checking with a fishing rod? Speech Analytics will...

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Recent Posts

  • Struggling with manual call logging in the call centre? Now Speech Analytics can help you do the job
  • Speech Analytics for Nordic contact centres – a guide for newbies
  • Benefit from your angry customers with Speech Analytics
  • Do you select important customer calls for quality checking with a fishing rod? Speech Analytics will trawl the lake for you

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