Optimise customer contact
As a customer centre, you have many tools at your disposal which you may use to perfect your work processes and thereby your customer contact. We will help you choose the right place to start, implement and ensure that you achieve maximum value from the solutions you choose.
Axcess Nordic cooperates with market leading producers of technologies for Workforce Optimisation (WFO), Voice of the Customer (VoC), Engagement Management and Workforce Management.
We help service-oriented companies and organisations throughout the Nordic countries to optimise and develop their customer experience. At the same time, we help Nordic finance houses and energy companies with telephony and information systems.